Victor Ohaeji, Network Engineer

How long have you been working at Zodiac Light Waves Inc.? 

Two years and four months.

Tell me about your role

I am the go-to guy for network design.

Additionally, I also program and configure firewalls, switches, gateways, PBX phone servers, routers, and access points.

My job also entails a bit of troubleshooting any network issues the customers may be facing.

Such as an internet outage or slow WiFi, bad phone quality issues, any device issue, and gateways.

What are three sentences that describe Zodiac?

  • Peace of mind.
  • It is a home for me.
  • Excellent company to work for.

Where is your hometown and why did you choose to move to Ottawa?

I was born in Aba, Nigeria, but I went to school in Halifax.

Interestingly enough, while I was going to school I came to Ottawa to renew my passport and fell in love with the city.

I studied network engineering in school and realized that Nokia, Erickson and Microsoft were in Ottawa. With that, I thought to myself and once I finished I moved and got my first job and 6 months later I was working for Zodiac.

What does a typical day look like for you?

A typical day for me is responding to customers’ tickets and resolving their issues based on what they are experiencing.

These issues can range from ‘oh my computer is very slow’, ‘my internet is not working’, ‘I don’t know how to connect my laptop to WiFi’, ‘my phone quality is not clear and keeps breaking’, and ‘I’m experiencing bad audio quality’.

What drew you to Zodiac originally?

Zodiac allows me to grow as a network engineer.

They gave me the vision of the company and said ‘We want you as a network engineer and have people working under you as you grow.’

I think that’s hard to find in a company.

If Hollywood made a movie about your life, who would you like to see cast as you?

Dwayne ‘The Rock’ Johnson.

Three words to describe yourself?

  1. Happy
  2. Optimistic
  3. I love having a good time and helping people and seeing the smile on their faces

What have you learned while working with Zodiac?

Zodiac always puts customers first and I’ve also learned how to be more efficient at work.

We have different projects and different people with different jobs so you have to be efficient so everyone can do their job. It’s important to be able to have your job done on time so others can complete their work.

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